Problem: You have a WooCommerce setup with WPML on your website, with Dutch as the primary language and English as the secondary. Some products, although visible in Dutch, do not appear in English despite using the fallback option. Even after duplicating the products explicitly to English, some still do not show up. Solution: First, perform the following troubleshooting steps in WPML: 1. Navigate to WPML > Support > Troubleshooting. 2. Click on the following buttons: - Synchronize posts taxonomies (select "Products") - Clear the cache in WPML - Remove ghost entries from the translation tables - Fix element_type collation - Fix WPML tables collation - Synchronize local job ids with ATE jobs - Synchronize translators and translation managers with ATE - Assign translation status to duplicated content - Set language information - Fix post-type assignment for translations 3. Open the default product that isn’t appearing in the translation and save it without making any changes. 4. Check the secondary language; the product should now be visible. If you have many products, use WooCommerce's bulk update feature to save time. Refer to this guide to learn how to bulk select and update products without changing any values, simply click "Save".
If these steps do not resolve your issue or if the solution becomes outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
