Problem: The client wants to import Italian product translations into their site, which already contains products in the main language, German. They have a CSV file with the Italian translations, including columns for SKU, name, short description, and description.
Solution: Here are the steps to follow:
Export your default language content using WP All Export.
Edit the exported CSV to add a column for the unique identifier.
Delete the original content from the site.
Import the default language CSV file with the unique identifier column as New items.
After importing the default language content, proceed with importing your secondary language file.
If you need to connect translations programmatically, you can use the
wpml_set_element_language_details
hook. However, we do not provide custom coding services. For examples and explanations, check out our documentation on wpml_set_element_language_details and related support forum discussions. If you require further assistance with custom coding, consider hiring a professional from our list of WPML contractors.
Please note that this solution might be outdated or not applicable to your case. If the provided solution does not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, please open a new support ticket in our support forum.
Problem: The client is experiencing an issue where clicking on the PayPal express button on translated product pages leads to an incorrect URL.
Solution: We reviewed the client's debug information and noticed they are using a plugin that is not officially compatible with WPML. We recommend reaching out to the plugin author to see if they have a workaround or are willing to make the plugin WPML compatible through our GoGlobal program (https://wpml.org/documentation/support/go-global-program/).
Additionally, we suggest exploring other similar plugins that may be more up-to-date and have a higher chance of working seamlessly with WPML. It's worth checking with these plugin authors and conducting tests to find a suitable alternative.
Please note that the solution provided might not be applicable due to being outdated or not relevant to your specific case. If this is the case, we highly recommend checking related known issues (https://wpml.org/known-issues/), verifying the version of the permanent fix, and ensuring that you have the latest versions of themes and plugins installed. If you continue to face issues, please do not hesitate to open a new support ticket. For further assistance, you can reach out to us on the WPML support forum (https://wpml.org/forums/forum/english-support/).
