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Ce sujet est résolu. Voici une description du problème et de la solution.

Problem:
The client is unable to translate the carousel and its captions on their website using Elementor.
Solution:
First, we asked the client to confirm if they are using a standard Elementor carousel or a custom widget. We then suggested checking if the captions can be found using the search bar at the top of the translation editor. If the captions are still not translatable, we recommended registering the widget manually for translation. Detailed steps for this process can be found in our documentation: How to Register Page Builder Widgets for Translation.

If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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Ce sujet contient 1 réponse, a 2 voix.

Dernière mise à jour par Ilyes Il y a 1 mois et 3 semaines.

Assisté par: Ilyes.

Auteur Articles
Septembre 17, 2024 à 6:23 pm #16190173

sabrinaA-6

Contexte de la question:
I am trying to translate the carrousel on my site lien caché. We had to put the same carrousel three times and hide them in other languages because we cannot translate the captions in the carrousel of images.

Symptômes:
We cannot translate the carrousel, and the captions in the carrousel of images are not translatable.

Questions:
How can we translate the carrousel?
Why are the captions in the carrousel of images not translatable?

Septembre 17, 2024 à 8:29 pm #16190606

Ilyes
Supporter

Les langues: Anglais (English ) Français (Français )

Fuseau horaire: Pacific/Easter (GMT-05:00)

Hello,

Thank you for contacting WPML support team,

Could you please share the page where I could see the carrousel? is this a standard Elementor carousel or are you using a custom widget for it?

Also, when translating the concerned page with the carousel, could you search for the said captions using the search bar at the top of the translation editor?

if that didn't help, you might need to register this widget manually as shown in this documentation : https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/#register-custom-elementor-widget-for-translation

Best,

Septembre 27, 2024 à 2:30 pm #16230367

sabrinaA-6

on a pu mettre a jour merci