Using prepaid credits. Site showing inactive even though plugin appears activated in WP

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Zuletzt aktualisiert von stephenS-28 Vor 6 Monaten, 2 Wochen.

Autor	Beiträge
Oktober 7, 2025 um 18:40 #17465123
stephenS-28	Background of the issue: I am trying to use prepaid credits to translate my site. I expected the credits to be connected to this site like they are on the WPML site. Symptoms: The site is showing inactive on WPML site even though the plugin appears activated in WordPress. I am being prompted to add more credits. Questions: Why is my site showing inactive even though the plugin appears activated? Why am I being prompted to add more credits when I expected them to be connected?

Autor

Beiträge

Oktober 7, 2025 um 18:40 #17465123

Background of the issue:
I am trying to use prepaid credits to translate my site. I expected the credits to be connected to this site like they are on the WPML site.

Symptoms:
The site is showing inactive on WPML site even though the plugin appears activated in WordPress. I am being prompted to add more credits.

Questions:
Why is my site showing inactive even though the plugin appears activated?
Why am I being prompted to add more credits when I expected them to be connected?