Problem: The client reported an issue where the 'Read more' button on the post page with news articles does not translate when using a filter after switching the website language. Solution: We recommend the following steps to address the issue: 1) Navigate to 'Templates > Saved templates > All > German'. 2) Edit the Loop template in the WP editor and unlink it from the English version by selecting 'This is a translation of = NONE' and save. 3) Independently edit the template in the Elementor editor, ensuring to add the correct 'Read more' text in GERMAN. 4) Return to 'Templates > Saved templates > All > German'. 5) Edit the blog archive template in the Elementor editor. 6) Select the German Loop template in the Loop grid widget and save. Additionally, the issue was resolved in WPML version 4.9. We recommend updating to this version if you haven't already. You can download it from the 'Commercial' tab at 'Plugins > Add Plugin' or directly from https://wpml.org/account/downloads/.
If this solution does not apply to your case, or if it seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If issues persist, we highly recommend opening a new support ticket for further assistance.
Problem: The client is experiencing issues with locked fields in WPML and has concerns about the translation of the footer, which does not display correctly across different language versions of the site. Solution: We clarified that the locked fields can be unlocked simply by clicking on the 'lock' icon. Regarding the footer, it appears that the client had previously attempted to fix the issue by deleting the translated footer template directly from the database. However, this did not resolve the problem as the footer still does not appear correctly. We suggested that the footer's translation issue might be due to the limitations described in the WPML errata for the Pro theme, where layout texts are not translatable via the WPML Translation Editor (https://wpml.org/errata/pro-theme-layout-texts-not-translatable-via-wpml-translation-editor/). The client can either manually translate the template or apply custom code to make it compatible with String Translation. We asked the client to confirm if they intend to use String Translation for the footer in the same way as the “Object (CPT) – Single View” template.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues (https://wpml.org/known-issues/), verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
