Problem: El cliente tiene problemas con la sección de PROYECTOS en su sitio web multilingüe. En los idiomas adicionales, la sección no aparece y los proyectos se muestran triplicados. Solution: 1. Verificar la configuración de WPML para asegurarse de que los proyectos están filtrados por idioma. Ir a WPML -> Configuración -> Traducción de tipos de contenido y ajustar la configuración adecuadamente. 2. Añadir la traducción del slug para los idiomas secundarios y guardar los cambios. 3. Cambiar el formato de la URL en WPML -> Idiomas -> Formato URL del idioma y agregar un selector de idiomas al pie de página para facilitar la navegación entre idiomas. 4. Actualizar todos los plugins y temas desactualizados para evitar conflictos de código.
Si la solución proporcionada no resuelve el problema o parece desactualizada, recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para más asistencia, visita nuestro foro de soporte.
Problem: The client was unable to translate a product bundle in WooCommerce using WPML and the 'Easy Product Bundles for WooCommerce' plugin. Additionally, the language switcher disappeared visually on product pages after switching languages, although it remained functionally present. Solution: 1. We informed the client that the 'Easy Product Bundles for WooCommerce' plugin is not validated by WPML. We recommended using validated plugins such as WooCommerce Product Bundles or YITH WC Product Bundles. 2. For the disappearing switcher issue, we advised adding the following CSS to ensure the switcher remains visible:
This code should be added in Appearance -> Customize -> Additional CSS and followed by flushing any cache memory.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: The client is experiencing issues with translating WooCommerce products using WPML on their site. Specifically, in Russian, the product descriptions are not being truncated with ellipses ("..."), unlike in other languages such as Dutch. Solution: We investigated the issue by creating a test page with only Russian content and disabling WPML and all related plugins. The problem persisted, indicating that it is not caused by WPML but rather by the Featured Products widget in WPBakery Page Builder. This widget does not handle truncation of Cyrillic text correctly. We recommend contacting WPBakery support, your theme developer, or the developers of the Featured Products widget to address this issue. Additionally, you might experiment with altering the product description’s content or HTML structure to see if the truncation behavior changes.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the issue persists, we highly recommend opening a new support ticket with us for further assistance.
