[Cerrado] Avada Layout no detecta paginas traducidas

Hi There,
Thanks for contacting WPML Support. Sorry for the delay in responding due to the weekend.

To reduce the waiting time, I took this ticket and responded in English. Please let me know if you're okay with it or if you want to continue the conversation in Spanish language. I will check and forward this ticket to one of our Spanish-speaking supporters to assist you in the Spanish language.

If the contact page is translated and published, it should be visible in the page list section when selecting a page for the layout. Since you're not seeing the page, please try the following steps and check if they helps:

- Please make sure that the translated page is Published.
- Now, go to WPML > Support > troubleshooting.
- Click on the following buttons:

-- Synchronize posts taxonomies [Select "Pages" from the dropdown and thenm click the button]
-- Clear the cache in WPML
-- Remove ghost entries from the translation tables
-- Fix element_type collation
-- Fix WPML tables collation
-- Synchronize local job ids with ATE jobs
-- Synchronize translators and translation managers with ATE
-- Assign translation status to duplicated content
-- Set language information
-- Fix post type assignment for translations

- Once done, clear the caches from your site and browser and then try to select the page again.

Please give it a try and let meknow how it goes. I'll be happy to help if you need further assistance in this matter.

Best regards,
Prosenjit

Hi There!
Thank you for the update!

As the issue persists, a closer inspection will be required to understand the root cause of the issue.

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated.

You will find the needed fields below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT
-Please backup site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
enlace oculto

Looking forward to your response and wishing you a Merry Christmas and a joyful holiday season! 🎄✨

Best Regards,
Prosenjit