[Resuelto] Credits not available in website

Background of the issue:
I am trying to assign translation credits to my website, enlace oculto, using my WPML account.

Symptoms:
The WP Admin indicates that there are no credits left, even though credits are assigned within the wpml.org account.

Questions:
How can I fix the issue of credits not appearing in WP Admin?
How can I continue translating with WPML when credits are not showing?