Problema: El cliente experimenta un problema donde las páginas creadas previamente desaparecen al instalar y activar WPML en diferentes versiones de PHP. Solución: Si estás experimentando este problema, te recomendamos que: 1. Vayas a WPML --> Soporte --> Solución de problemas. 2. Hagas clic en 'Determinar información de idioma'. Si esta solución no parece relevante, por favor, abre un nuevo ticket de soporte en nuestro foro de soporte.
Problem:
I am trying to prevent the translation of a specific field. I do not want this field to be translated because it is used as an ID in CSS design, and if it changes, it may cause issues. I have referred to the documentation and a related forum post but am unsure how to fill in the config file. The provided forum link contains a solution using a wpml-config.xml file, but I cannot access the hidden links to view the specific XML code.
Solution:
To prevent the translation of a specific field, you can:
1. Create a Language Configuration File (XML) specifying that the field should be copied and not translated. Paste the XML code in WPML -> Settings -> 'Custom XML Configuration' tab.
2. If using the Advanced Translation Editor (ATE), add the field as a glossary entry with the same source and translation, preventing WPML from translating it. Learn more about glossary entries here: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/how-to-create-and-manage-glossary-entries/
Problem:
The cover photo is not visible in any English (EN) and Spanish (ES) posts; it only appears in the original Italian (IT) post. This issue occurred after activating WPML, and it was confirmed by Elementor support that it is a WPML problem. Deactivating WPML resolved the problem, but the plugin needs to remain active.
Solution:
1. Increase the WordPress memory limit to a minimum of 256Mb by adding the following code to the wp-config.php file:
Place it above the line `/* That's all, stop editing! Happy blogging. */`. Verify the WordPress memory limit in WPML -> Support.
2. Once the memory limit is increased, follow these steps:
- Edit the page/post in the original language.
- In the right column -> Language Block, select the two options to duplicate the featured image and multimedia items.
- Make a small change in the content.
- Save the changes and update the translation.
- Check if the problem persists.
If the issue persists, provide temporary access to the site (wp-admin and FTP) for further investigation.
Problema: El cliente desea verificar si la clave de WPML instalada en su sitio es la correcta y cómo hacer para que su cliente se haga cargo de los pagos futuros. Solución: Si al visitar su sitio no aparece un mensaje de error como el que se muestra en este enlace, significa que la clave está ingresada correctamente. Para cambiar una clave de 'desarrollo' a una de 'producción', siga las instrucciones proporcionadas aquí: cómo transformar la clave de desarrollo en clave de producción.
Para más información sobre la diferencia entre sitios de desarrollo y producción, visite los siguientes enlaces:
Problem:
The user is experiencing difficulties importing translations using the provided method for bulk translations. Despite conducting a few tests, the translations are not being imported successfully.
Solution:
The previous ticket has been reopened to address the issue of bulk translations not being imported. Please continue the discussion and troubleshooting on the reopened ticket: https://wpml.org/es/forums/topic/traducciones-masivas/
