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Il s'agit du forum d'assistance technique de WPML, le plug-in multilingue pour WordPress.

Il est accessible à tous, toutefois seuls les clients de WPML peuvent y publier leurs messages. L'équipe du WPML répond sur le forum 6 jours par semaine, 22 heures par jour.

Sun Mon Tue Wed Thu Fri Sat
- 6:00 – 12:00 8:00 – 12:00 6:00 – 12:00 8:00 – 12:00 6:00 – 12:00 -
- 13:00 – 15:00 13:00 – 17:00 13:00 – 15:00 13:00 – 17:00 13:00 – 15:00 -

Fuseau horaire du supporter: America/Lima (GMT-05:00)

Ce sujet contient 7 réponses, a 2 voix.

Dernière mise à jour par Nicolas V. Il y a 1 année et 7 mois.

Assisté par: Nicolas V..

Auteur Articles
Septembre 11, 2023 à 5:54 pm #14379011

Zak Chapman

Hi,

i have an issue with my client's website, if i'm logged out i got blank pages of the Arabic translation, i disactivated all plugins and activated em one by one till i find this conflit, kindly check and give a solution.
regards

Septembre 12, 2023 à 2:11 am #14380057

Nicolas V.
Supporter

Les langues: Anglais (English ) Français (Français )

Fuseau horaire: America/Lima (GMT-05:00)

Bonjour,

Bienvenue sur le support de WPML. Je viens de visiter votre site et j'ai navigué sur plusieurs pages en Arabe sans voir de page blanche. Les traductions semblent fonctionner.

Je ne trouve pas le thème Superio dans notre liste de thème compatibles que vous trouverez ici: https://wpml.org/theme/

Donc je ne peux pas vous confirmer sa compatibilité. Si le problème persiste, merci de me donner plus de détails pour que je puisse mieux comprendre/identifier/reproduire ce problème.

N'hésitez pas à joindre une vidéo explicative ou des captures d'écrans.

Septembre 12, 2023 à 9:08 am #14381709

Zak Chapman

Hello,
i disactivate the plugin that make the conflit, but still have blank page in this : lien caché

theme is not listed, but we need to find why it's happened.
thanks

Septembre 12, 2023 à 2:57 pm #14384841

Zak Chapman

Still have issue this this custom page Jobs : lien caché

kindly help asap
regards

Septembre 12, 2023 à 3:30 pm #14385127

Nicolas V.
Supporter

Les langues: Anglais (English ) Français (Français )

Fuseau horaire: America/Lima (GMT-05:00)

Hi,

1. I'm sorry but I can't reproduce the blank page issue. When I visit both links I have an error 404 instead (see capture).
404 means that the page doesn't exist:
- the url is wrong
- the page is not published/accessible to visitors.
- Or WordPress has a hard time to resolve the URL, that can happen if /job is used several times. For example if you have a /job page and if /job is also a custom post type.

2. If you think there is a conflict between WPML and another plugin, you can activate WP_DEBUG to log PHP errors. That way we will have more details about those errors and that will help to identify the root cause.

- Access your server via FTP and open wp-config.php (in your WordPress root directory).
- Insert those lines just before /* That's all, stop editing! Happy blogging. */

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

NOTE: you may already have this line in your file:

define( 'WP_DEBUG', false );

If it's the case, simply change the value "false" to "true", don't declare it twice.

After that, reproduce the issue (blank page).
Then access the debug log here: /wp-content/debug.log and copy paste the info in your next answer.
More info: https://wordpress.org/support/article/debugging-in-wordpress/

screenshot-2023.09.12-10_20_51.png
Septembre 12, 2023 à 4:08 pm #14385355

Zak Chapman

hello, my bad, i deleted those pages and created new one, kindly check:
page caused blank :
lien caché
lien caché this one

Septembre 13, 2023 à 12:59 pm #14390395

Zak Chapman

hi,
i couldn't get it, it past 20 hours with no answer, even i mention is an urgent matter, lets do it again take your time you can answer me next month, thanks

Septembre 13, 2023 à 5:52 pm #14392059

Nicolas V.
Supporter

Les langues: Anglais (English ) Français (Français )

Fuseau horaire: America/Lima (GMT-05:00)

Hi,

I understand your frustration, but please note that the usual delay on our forum is 24hrs.
And I'm sorry if it takes time but until now I'm not able to reproduce the issue "blank page".

For example if I visit lien caché I have access to the page (see screenshot).
If I visit lien caché, I am automatically redirected to lien caché
That probably means the Arabic version is not published yet (not available on the frontend).

I'm willing to help you out, could you please help me to identify the issue and reproduce it:
- Send me clear instructions (step by step) on how to reproduce it
- Or send me a video screencast where you reproduce the issue yourself
- Do you have any errors logged into the debug.log file? Can you share them?

screenshot-2023.09.13-12_47_33.png

Le sujet '[Fermé] Blank page conflit with Plugin Apus framework for wordpress theme' est fermé aux nouvelles réponses.