[Fermé] Cannot update WPML Multilingual CMS

Hello,

Thank you for contacting WPML support team,

This kind of update is quite the jump in versions and could be prone to errors, this is why we recommend a different approach.

First of all, could you please check if you have enough space available on the server for installing the plugin? If the space is fine, please try to follow the following steps and check if this resolves the issue:

1. Go to the Downloads page in your wpml.org account: https://wpml.org/account/downloads/
2. Download the WPML Multilingual CMS plugin.
3. Unpack the zip folder.
4. Log into your FTP.
5. Go to wp-content/plugins and delete the "sitepress-multilingual-cms" folder if exists.
6. Upload the unzipped folder you downloaded.

If that didn't help, check if you are getting any errors or warnings related to WPML in the WordPress Debug log or Server Error Log while having this issue. May you need your hosting team's support to access the server error log file.

To enable WP debug log, open your wp-config.php file and look for:

define('WP_DEBUG', false);

And change it to:

define('WP_DEBUG', true);

@ini_set('display_errors',0);

Then update your WPML versions incrementally like this : https://wpml.org/faq/how-to-safely-update-wpml-from-an-old-to-new-version

Check if any errors were saved to the debug.log log file inside the /wp-content/ directory

If you can paste your debug.log to https://pastebin.com/ and provide me that link, it would be great!

Best,