I need help with WPML

Questo è il forum di assistenza tecnica di WPML, il plug-in multilingue di WordPress.

La sua lettura è permessa a tutti, ma la pubblicazione è riservata esclusivamente ai clienti di WPML. Il team di WPML risponde sul forum 6 giorni su 7, 22 ore su 24.

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Fuso orario del supporto: Europe/Madrid (GMT+02:00)

Etichettato: Exception

Questo ticket contiene 7 risposte, ha 0 voci.

Ultimo aggiornamento da Paola Mendiburu 3 giorno, 18 ora fa.

Assistito da: Paola Mendiburu.

Autore	Post
Aprile 21, 2026 alle 13:19 #17984437
domenicoS-18	Dear WPML Support Team, I hope you are doing well. I am currently facing an issue with Slider Revolution on my website while working with WPML for Spanish translations. I have created the Spanish version of my sliders and updated all the necessary links from the backend within Slider Revolution. However, the problem is that the updated links are not reflecting on the frontend. Despite confirming that the links are correctly updated in the backend editor, the frontend continues to display the old or incorrect links. I would appreciate it if you could: Check whether this is a compatibility issue between WPML and Slider Revolution. Thank you for your support. I look forward to your guidance in resolving this matter. Best regards, Mubashar Riaz
Aprile 22, 2026 alle 7:16 #17986137
Paola Mendiburu Sostenitore di WPML dal 11/2020 Lingue: Inglese (English ) Spagnolo (Español ) Italiano (Italiano ) Fuso orario: Europe/Madrid (GMT+02:00)	Hi there! This is Paola and I hope you are well! I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - Please make a backup of the site files and database before providing us access. - If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: link nascosto
Aprile 22, 2026 alle 11:54 #17987412
Paola Mendiburu Sostenitore di WPML dal 11/2020 Lingue: Inglese (English ) Spagnolo (Español ) Italiano (Italiano ) Fuso orario: Europe/Madrid (GMT+02:00)	Hi there! I have recorded a video for you: link nascosto You need to follow this documentation: https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-with-revolution-slider-and-wpml/ and create different slides per language.
Aprile 23, 2026 alle 7:42 #17989337
domenicoS-18	I hope you’re doing well. I followed the same method you explained yesterday, but unfortunately, it’s still not working. Please check this video again — I have tried updating the link from both places, but the Slider Revolution link is still not updating on the frontend. Kindly review the video and let me know how we can resolve this issue. link nascosto Thank you.
Aprile 23, 2026 alle 7:48 #17989359
domenicoS-18	This is the link for the button — please check it from your side and update it accordingly. After updating, kindly confirm if it is working for you. If possible, please also share a video showing the fix, so I can follow the same steps on my end. Link: link nascosto Thank you
Aprile 23, 2026 alle 11:58 #17990113
Paola Mendiburu Sostenitore di WPML dal 11/2020 Lingue: Inglese (English ) Spagnolo (Español ) Italiano (Italiano ) Fuso orario: Europe/Madrid (GMT+02:00)	The problem was that you were doing changes in the italian slider but I see you are using a different slider for english. Please check this video: link nascosto
Aprile 25, 2026 alle 6:16 #17994226
domenicoS-18	I am facing an issue when using the Slider Revolution plugin with WPML. After adding English and Spanish languages through WPML, the entire layout is breaking on spanish and english versions. Could you please check what might be causing this issue ?
Aprile 26, 2026 alle 7:58 #17995103
Paola Mendiburu Sostenitore di WPML dal 11/2020 Lingue: Inglese (English ) Spagnolo (Español ) Italiano (Italiano ) Fuso orario: Europe/Madrid (GMT+02:00)	Hi there! As it is happening on both languages maybe the issue is nor related to WPML. First of all please deactivate WPML and see if the issue disappears, that will tel us if the issue is related to WPML. If the issue disappears after deactivating WPML, it is related to WPML. To find out the details of the error you are getting, could you do the following? - Access the wp-config.php file (located in the WordPress root). - Insert these lines just before /* That's all, stop editing! Happy blogging. / define('WP_DEBUG', true); define('WP_DEBUG_LOG', true); define('WP_DEBUG_DISPLAY', false); Please reproduce the issue, then access the debug log here: /wp-content/debug.log and copy and paste the information into your next reply. More info: https://wordpress.org/support/article/debugging-in-wordpress/* Having this report will help us find the root of the problem.