When I logged into the site today there was a big message at the top indicating that the following:
MySQL server has gone away
Array
(
[language] => en
[context] => WP Endpoints
[gettext_context] =>
[domain_name_context_md5] => 3a448b300c73de9c6696651892b08d2f
[name] => wc-api
[value] => wc-api
[status] => 0
[translation_priority] => optional
[allow_empty_value] =>
)
This cannot be seen on the front-end but I am not certain what I should do. I need to upgrade the WPML plugins to their latest version, but shoudl I do that first or is there another step prior?
Bruno is currently offline , as he did mention this is a known issue that WPML usually auto resolves on its own within the database that is why if the message does not show up again after closing it out it is correct to assume that it has been resolved.
since the message is still showing i would like to take a closer look at your WPML database tables to verify that no index fields are missing
**Before we proceed I recommend to please take FULL BACKUP of your database and your website.**
I often use the Duplicator plugin for this purpose See: http://wordpress.org/plugins/duplicator/
I would like to request temporary access (wp-admin and FTP) to your site to fix the issue.
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you will enter is private which means only you and I can see and have access to it.
I have gone ahead and done the backup. Unfortunately, I cannot give you FTP access. Are you able to create a cloud username/pw and I can transfer the site to a clone that you can view?
the issue should be resolved now, your database table wp_icl_strings table has the correct indexes now . There was one index missing but i have manually fixed it for you.
