The client was experiencing issues with automatic translations getting stuck in the queue after moving their webshop to a new host. Despite trying several troubleshooting steps such as deregistering and registering the site with a new key, and enabling auto translation, the problem persisted.
Solution:
We discovered that the issue was due to a conflict between the IDs of translation jobs and the site ID on our ATE server. Our developers resolved this conflict, ensuring that the automatic translation functioned correctly.
If you're experiencing similar issues, we recommend checking for potential ID conflicts or reaching out for support.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
