Problem: The client is unable to translate the words "Country" and "City" on their website, which is caused by custom JavaScript code added via the WPCode plugin. Solution: 1. Temporarily disable the custom code added via WPCode and verify that translations work correctly. 2. Contact the developer who created the custom script and ask them to make the JavaScript strings translatable using WordPress localization functions. For guidance on how to localize scripts, visit the WordPress documentation: https://developer.wordpress.org/reference/functions/wp_localize_script/ Since custom JavaScript implementation is outside our support scope, the developer of the code will be the best person to adjust it.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: If you're experiencing a fatal error when using PHP 8 with the WPML Multilingual & Multicurrency for WooCommerce plugin, and the error disappears when the plugin is deactivated or when using PHP 7.4, the issue might be related to a specific string translation. Solution: We recommend the following steps to resolve this issue: 1. Navigate to WPML -> Strings Translation. 2. Search for "All %s" under the "woocommerce" domain with "Exact match" checked. 3. Edit the German translation to include an "s" after "Alle %". 4. Press Enter to save the change. This adjustment should resolve the fatal error. Please check your site to confirm that the problem is solved.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client noticed that some links on their multilingual website still pointed to the old URL after a site migration. This issue was not consistent across all pages. Solution: First, we recommended that the client back up the site and update all Elementor plugins to the latest version to ensure compatibility and functionality. After updating, we provided a Custom XML configuration to help correctly translate the links within Elementor widgets. The client should add the following XML configuration to their WPML settings:
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
