Problem: You are using WPML for a multilingual setup with different domains for English and French sites and want to have different prices for products on each site. However, when you change the product price on the main site, it automatically updates on the subsite, but not vice versa. Additionally, the subsite shows different prices when logged in versus not logged in.
Solution:
1) To address the issue of price not being editable in the secondary language, you need to disconnect the translation from the original. This allows you to edit the price in the secondary language independently, in the absence of WCML's multicurrency mode and exchange rates setup.
2) For the issue of different prices when logged in versus not logged out, it was found that the theme and plugins were outdated. We recommend updating all plugins and the theme to ensure compatibility and functionality. Additionally, check with your server or service provider to disable all caches and firewalls that might be causing issues.
If these solutions do not resolve your issues or if they seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are experiencing an issue where the classic translator replicates the first text field to every text field on a page after updating the plugins. Solution: We recommend updating your WPML plugins to the latest version (v4.7.2) to resolve this issue. You can update the plugins by navigating to Plugins -> Add new -> Commercial tab in your WordPress dashboard.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
The client is building a website for a diverse group of users in Woodside, Queens and needs to add Tagalog as a translation. However, Tagalog is not listed among the pre-configured languages in WPML.
Solution:
If you're experiencing this issue, we recommend adding Tagalog as a custom language. You can do this by navigating to WPML > Languages > Site Languages. For detailed instructions on adding a custom language, please refer to our documentation: Editing WPML's Languages Table and view the process here: Adding Custom Language. Please ensure to perform a site backup before making these changes.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client reported that the filter popup does not open on the products page in the English language. Solution: We edited the product template in the English language and located the 'Icon Box' widget. We then navigated to the 'Advanced' settings and pointed the Jetpopup to the correct filter popup. We recommend you try the same steps if you're experiencing this issue.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
