Este es el foro de soporte técnico de WPML, el plugin multilingüe de WordPress.
Todas las personas pueden leerlo pero solo los clientes de WPML pueden ingresar comentarios. El equipo de WPML responde en los foros 6 días a la semana, 22 horas por día.
Como podemos averiguar a que web pertenece esta factura ATE-1595464. Tenemos problemas para asociar a que dominio corresponde cuando nos llega una factura. Seria posible que se incluyera en factura, o bien si nos podéis indicar como averiguarlo.
Thank you for your message, and I hope you don’t mind me replying in English.
My name is Ivan, and I’m a developer on the ATE team. I’ve personally reviewed invoice ATE-1595464.
This invoice is related to the website: enlace oculto
The charges correspond to translation usage from October–November 2025. During that period, there were failed payment attempts, so the charge was postponed and collected later once the payment succeeded. That’s why the invoice timing may seem a bit unclear.
Normally, invoices include the website URL. However, when payments are delayed or retried, the connection to the original usage period may not always be immediately obvious.
I hope this helps clarify things. Please let me know if you need anything further — I’ll be happy to assist.
