Problem: The client needed assistance with making the Google Reviews shortcode visible on the translated pages of their Custom Post Types (CPTs) without needing to translate the shortcode itself, as the review score remains the same across all languages. Solution: In this case, the problem was solved by going to WPML -> Settings and setting the "Reviews widgets (grw_feed)" to not translatable.
If this solution doesn't seem relevant to your situation, please feel free to open a new support ticket with us.
Problem: The client is experiencing issues with taxonomies not being automatically added to translated terms in custom post types. The client only wants to translate Elementor templates and expects the terms added to custom post types in the original language to be automatically available in all translated versions.
Solution: We explained that taxonomies are not automatically copied to translated custom post types. The client needs to translate the custom post types first, which will then allow WPML to copy the taxonomies. We asked if the client had translated the custom post types after creating those taxonomies.
If this solution does not seem relevant, we encourage the client to open a new support ticket for further assistance. Please visit our WPML support forum.
