[Résolu] Urgent follow-up on unresolved ticket – Translated menu items disappearing (assigned to Paola)
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Contexte de la question:
I am experiencing a critical issue with my website lien caché where translated menu items disappear after saving, preventing me from creating or updating the French menu. The issue was being handled by Paola Mendiburu, who reproduced the bug and requested full access for investigation. Despite providing admin access, plugin installations, and Duplicator authorization, I have not received any further updates. The ticket was marked as 'Closed' without a solution or timeline for resolution. This is affecting my website's functionality and visibility, especially as I am hosting clients at the end of June.
Symptômes:
Translated menu items disappear after saving, making the French menu non-functional.
Questions:
Reopen the ticket officially if it’s not already done.
Let me know when I can expect a resolution or at least a status update from Paola or another developer.
Tell me if there’s anything else I can do from my side — I’m happy to help or test further if needed.
