Problem: The client has created two custom Chinese languages for their site but is unable to switch to these languages from the main menu, and no translated pages are available for these languages. Solution: 1. Ensure that the pages have been translated into the new custom languages. Follow the steps in this guide to translate content: Translating Your Contents. 2. Go to WPML -> Languages -> Hide languages section and check if the custom languages are hidden. Also, verify that the translated content is published.
If these steps do not resolve the issue or if the information provided here is outdated or not applicable to your case, we recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML Support Forum.
