Problem: The client wanted to know how to merge content from a separate multilingual site into their main site using WPML. Solution: We explained that WPML operates within a single site (database) and does not support merging multiple sites directly. To combine the content, the client needs to manually transfer the content from the secondary site to the main site where WPML is installed.
If this solution does not apply to your situation, or if it seems outdated, we encourage you to check the related known issues, verify the version of the permanent fix, and ensure that you have the latest versions of themes and plugins installed. If you still need assistance, please open a new support ticket.
Problem: The client was unable to find the words to translate in the footer using the string translation feature and also had a question about merging two websites, one with a translated version and another on a subdomain. Solution: For the footer translation issue, the client resolved it on their own. Regarding the question about merging two websites, we informed the client that we handle only one issue per ticket as per our Support Policy. Therefore, we created a new ticket specifically for the question about merging websites and asked the client to mark the current ticket as resolved.
If you're experiencing similar issues with translating your footer or merging websites, we recommend checking our string translation documentation for guidance on translating theme and plugin texts. Additionally, if you're considering merging two sites, please open a new support ticket for personalized assistance.
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. We highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, do not hesitate to open a new support ticket with us for further assistance.
