Problem: You are trying to connect multiple domains (EE, LV, CZ, DE) for your multilingual site using WPML, which previously worked without issues. However, now the domains do not validate and fail to connect despite active SSL certificates. Solution: We have identified SSL issues with your domains. We recommend contacting your domain provider to check and resolve these SSL issues. If the problem persists after their intervention, please visit our support forum for further assistance. We also suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If this solution does not apply because it might be outdated or not relevant to your case, we highly recommend opening a new support ticket.
Problem: You are trying to translate specific strings on your website, such as 'Zone Name', 'Region(s)', 'Shipping Method', 'Processing Time', 'Shipping Policy', 'Refund Policy', and 'Save Settings', but they do not translate even after re-localization and re-translation. Solution: We recommend regenerating the MO files by following these steps: 1. Go to WPML -> Support -> Troubleshooting. 2. Click on "Show custom MO Files Pre-generation dialog box". 3. A dialogue will appear. 4. Click on "Generate .mo files". 5. Wait for the process to finish. After completing these steps, the strings should translate correctly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket at WPML support forum for further assistance.
Problem: The client is experiencing issues with SSL validation for different language domains using WPML and SAM SSL. Initially, all domains were validated, but now they face intermittent validation failures, with error messages about security in incognito mode. Solution: 1. We recommend following the steps outlined in our guide on setting up different domains per language, which can be found here: https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/. It's possible that the validation message is a false positive. Try unchecking the validation checkboxes, save the settings, and then test your domains again. 2. Update your WPML plugin to the latest version (4.6.11) and all related add-ons. This update includes bug fixes and improvements that might help resolve your issue. Update instructions can be found here: http://wpml.org/faq/install-wpml/. Make sure to back up your database before making any changes.
If these steps do not resolve the issue, or if the solution provided here becomes outdated or seems irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
