You are trying to assign 20,000 credits for auto-translation in WPML on a development site, but the credits are not appearing in the plugin.
Solution:
We recommend following these steps to resolve the issue:
1. Ensure you have a full backup of your site. 2. Visit your WPML account page at https://wpml.org/account/sites/ 3. Delete the existing key for the site that is experiencing the issue. 4. Navigate to Plugins > Add New > Commercial tab in your WordPress dashboard. 5. Click on "Unregister WPML from this site" and refresh the page. 6. Click on "Get a key for this site" and copy the newly generated code. 7. Return to Plugins > Add New > Commercial tab and register the site with the new key. 8. Check if the credits now appear as expected.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are experiencing an issue where you cannot access a specific page due to a PHP Warning related to an open_basedir restriction. This error occurs while attempting to load a translation file in the WPML plugin. Solution: We have addressed this issue in the latest version of the WPML String Translation plugin. To resolve this, please update your plugin to version 3.2.18. You can do this by navigating to the Plugins → Add New Plugin → Commercial tab and clicking the "Check for updates" button. Before updating, ensure that you back up your database. For more details, visit the errata page: WPML Errata on open_basedir restriction.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly suggest checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
The client is unable to access the 'Translations queue' to review translations before publishing. The page shows a 'loading' circle and does not load the translated content. Additionally, the client encounters several error and deprecated notices related to WordPress functions.
Solution:
We recommend following these steps to resolve the issue:
1) Create a new post for testing. 2) Navigate to WPML>>Translation Management Dashboard. 3) Select the post for translation or update existing translations. 4) Send it to the Translation Basket. 5) Go to WPML>>Translation Management>>Translation Basket. 6) Assign yourself as the translator and send it for translation. 7) Visit WPML>>Translations queue and translate the post by clicking the 'Translate' button.
If the issue persists, try removing yourself from the translators list and then re-adding yourself:
1) Go to WPML>>Translation Management. 2) Click on the 'Translators' tab. 3) Remove yourself from the translators list. 4) Refresh the page. 5) Revisit WPML>>Translation Management>>Translators. 6) Add yourself back as a translator.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problema: Stai cercando di inserire le bandierine della doppia lingua (italiano - inglese) nel menu del tuo sito, ma riscontri un errore di visualizzazione. Soluzione: Il problema deriva dal tema Salient. Ecco due possibili soluzioni: 1. Nella sezione Salient > Header Navigation > Animation Effects, scegli un effetto diverso da "Text reveal". 2. Modifica il codice nel seguente modo:
Nota che questa modifica dovrà essere riapplicata ad ogni aggiornamento del tema finché non verrà corretta dall'autore.
Se questa soluzione non risolve il problema o se sembra non essere più rilevante, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di consultare la pagina dei problemi noti, verificare la versione della correzione permanente e confermare che hai installato le ultime versioni dei temi e dei plugin.
The client is experiencing an error message 'Unable to register: Site key not matching' when attempting to register their site with WPML using a generated site key.
Solution:
1. Visit https://wpml.org/account/sites/ 2. If the site URL is already registered, delete it from the list. 3. Re-enter the site URL to generate a new site key. 4. Click on "Show key" and copy the new site key. 5. Navigate to Plugins > Install > Commercial (tab) and enter the new key to re-register WPML. If WPML is still registered, de-register it first.
If you're experiencing this issue, we recommend following these steps to resolve it. However, this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: Sie können keine Texte auf Ihrer Homepage zum Übersetzen finden, da nur vier Felder im Übersetzungseditor angezeigt werden. Solution: 1. Zu wenig Speicher: Erhöhen Sie das WP Memory Limit in Ihrer wp-config.php Datei. Fügen Sie folgenden Code direkt vor der Zeile "/* That's all, stop editing! Happy publishing. */" ein:
Falls diese Lösungen veraltet sind oder nicht auf Ihr Problem zutreffen, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Überprüfen Sie auch die bekannten Probleme, bestätigen Sie die Version der dauerhaften Lösung und stellen Sie sicher, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
Problem: The client wants data entered in the main language (FR) for ACF repeater fields to be automatically copied to other languages (EN, NL, DE) without the possibility of modification. Despite having set the fields to 'Copy' in WPML's 'expert mode', some repeater fields are still editable in other languages, and changes in FR are not reflected in other languages. Solution: We found that the issue was due to incorrect settings for the ACF repeater fields. Only the 'bungalows_semaine' field was set to 'copy', while the other fields were not. After adjusting the settings to 'copy' for all relevant fields and using the translation editor to translate a draft page, the fields were successfully locked and copied from the original. It's crucial to use the translation editor for WPML to apply the ACF translation preferences correctly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/.
