Problem: Der Kunde erhält keine Benachrichtigungen von bestimmten WPML-Support-Tickets, obwohl die Benachrichtigungsoption aktiviert ist und die E-Mail-Adresse korrekt ist. Solution: Wir empfehlen, die Benachrichtigungseinstellungen in Ihrem WPML-Supportkonto zu überprüfen. Sie können Benachrichtigungen global aktivieren und gleichzeitig für einzelne Tickets individuell festlegen. Bitte überprüfen Sie die Einstellungen in der ersten Nachricht im Forum, um sicherzustellen, dass Sie für die betreffenden Tickets Benachrichtigungen erhalten.
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu öffnen. Wir empfehlen auch, die Seite mit bekannten Problemen zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
Problem: You are experiencing an issue where WooCommerce emails sent after completing an order are partially in the default language (NL), despite having translations available for another language (FR). This occurs even though all email texts have been translated into FR.
Solution: We have identified this as a known issue and have published a temporary workaround. We recommend visiting the errata page for detailed instructions: https://wpml.org/errata/wc-order-update-emails-may-contain-mixed-language-texts/. Additionally, subscribing to the comments on this errata page will keep you updated on any developments.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to translate items on your WordPress site using WPML, but the translations are stuck with spinners, and you are receiving an error message indicating that synchronization with the Professional Translation service has failed. Solution: If you're experiencing this issue, we recommend you follow these steps: 1. Ensure you have a full backup of your website. 2. Navigate to WPML → Translation Management. 3. In the Jobs tab, cancel the translation job. 4. Go to WPML > Support > Troubleshooting and click on
Synchronize local jobs with ATE jobs
,
Synchronize translators and translation managers with ATE
, and
Refresh Translation Services
. 5. Edit the page that was stuck, make a small change to the content, save it, and resend the page for translation.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.
Problem: The client is developing a site using WP Job Manager with the Application plugin and is facing an issue where the resume is shown in all languages on the application form. Solution: We recommended checking the errata page for a known issue with WP Job Manager where resumes are displayed in all languages in the dropdown list. The correct errata that addresses this issue can be found here: WP Job Manager Applications - Resume shown in all languages when using application form. We applied the fix from this errata to resolve the issue.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
Problem: If you're working on a site using WPML to translate posts and pages built with WPBakery and find that all fields except buttons get translated, this summary is for you. Solution: We recommend making a full backup of your website first. Then, follow these steps: 1. Navigate to WPML > Settings > Custom XML Configuration tab. 2. Insert the following code:
3. Save the changes. 4. Make a small change to the original page containing the buttons. 5. Update the translation. This should enable the translation of the button elements. If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problema: Stai cercando di completare la traduzione in inglese della pagina di pagamento di WooCommerce, ma la traduzione è bloccata al 93% e non procede. Soluzione: Ti consigliamo di provare a passare alla versione precedente dell'editor. Puoi trovare l'opzione per cambiare la versione nell'icona della rotella situata in alto a destra.
Se questa soluzione non dovesse essere più rilevante, perché potrebbe essere superata o non adatta al tuo caso, ti suggeriamo di aprire un nuovo ticket di supporto. Ti consigliamo inoltre di consultare la pagina dei problemi noti, verificare la versione della correzione permanente e confermare di avere installato le ultime versioni dei temi e dei plugin.
Problème : Vous gérez un site web multilingue avec WPML et avez un article en anglais avec des traductions en INT et FR. La version FR est déconnectée de l'article principal et ne réapparaît pas dans la liste pour être reconnectée, même en utilisant le bouton 'Connect with translations'. Solution : Nous avons identifié que le problème venait du fait que les articles traduits étaient dans la corbeille. Pour résoudre ce problème, vous devez accéder à la corbeille de votre site et supprimer définitivement les articles traduits qui y sont présents. Une fois ces articles supprimés, l'article en anglais devrait être libre de se connecter à de nouvelles traductions. Vous devriez alors pouvoir reconnecter vos articles sans problème.
Si cette solution ne résout pas votre problème ou semble dépassée, nous vous recommandons de vérifier les problèmes connus, de confirmer que vous avez installé les dernières versions de vos thèmes et plugins, et si nécessaire, d'ouvrir un nouveau ticket de support sur notre forum de support.
