Known issue

Problem:
After the last update, the website became very slow. Disabling the WPML plugins temporarily resolved the issue, but reactivating them triggered an error related to WP Endpoints and database entries.
Solution:
If you're experiencing this issue, it might be due to one of two reasons: either WPML was previously used and reset, or the database prefix changed. We recommend trying the workaround provided in the following errata. Please ensure that WPML is enabled when applying this workaround. If this does not resolve the issue, or if you need assistance with the workaround, do not hesitate to contact us.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

Problem:
The client's site does not meet WPML's minimum requirements, WooCommerce Multilingual & Multicurrency is reported as not installed, and sale prices for variable products are not displayed in English.
Solution:
First, we recommend modifying how WPML filters cookies during its REST check. Adjust the method in

WPML\Infrastructure\WordPress\SharedKernel\Server\Application\CheckRestIsEnabled::getCookiesWithoutSessionId

located in

/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/wpml/src/Infrastructure/WordPress/SharedKernel/Server/Application/CheckRestIsEnabled.php

. Replace the method with a version that ignores serialized cookies, allowing the check to pass successfully.

Second, add a Custom WAF Rule in Cloudflare to whitelist the endpoint

/wp-json/wpml/v1/rest/status

. Log in to the Cloudflare Dashboard, navigate to Security → WAF → Custom Rules, and create a new custom rule with the expression

(http.request.uri.path contains "/wp-json/wpml/v1/rest/status")

and set the rule’s Action to: Skip → All remaining custom rules. Clear all caches after this adjustment.

If these solutions do not resolve your issue or seem irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

Problem:
Estás trabajando en la traducción de tu sitio web y al crear las traducciones de los formularios en inglés, estos no se relacionan automáticamente. Necesitas desvincular y editar manualmente las páginas en Elementor para seleccionar el formulario correcto.
Solution:
Como solución temporal, te recomendamos que añadas el formulario usando el shortcode de Contact Form 7. Aquí tienes un ejemplo de cómo hacerlo:

[contact-form-7 id="76a573a" title="Contacto normal"]

Además, asegúrate de actualizar tanto los plugins de Contact Form 7 como de Elementor. Si el problema persiste, infórmanos si ocurre con todos los formularios o solo con uno específico para que podamos investigar más a fondo y pasar la información al equipo de compatibilidad.

Es posible que esta solución sea irrelevante debido a actualizaciones o porque no se ajusta a tu caso específico. Si es así, te recomendamos abrir un nuevo ticket de soporte y consultar los problemas conocidos para verificar la versión del arreglo permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins.

Problem:
You are experiencing an issue with the Relevanssi search plugin causing a PHP Fatal error due to maximum call stack size being reached, possibly due to infinite recursion. This problem occurs when using PHP8.3.
Solution:
First, ensure you have a full backup of your website. Then, check the following errata page for a potential workaround related to PHP 8.3 and infinite recursion issues: https://wpml.org/errata/php-8-3-x-fatal-error-maximum-call-stack-size-reached-due-to-possible-infinite-recursion/.
If the issue persists, adjust your server's PHP configuration: Set

zend.max_allowed_stack_size

to at least 256 KB and

zend.reserved_stack_size

to at least 48 KB in your php.ini file. After making these changes, restart your web server.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.