Cant add pay as you go : An error occurred when confirming the subscription: Your account has debt

Etichettato: ATE

Questo ticket contiene 0 risposta, ha 1 voce.

Ultimo aggiornamento da gerbenv-8 11 mese, 3 settimana fa.

Assistito da: Osama Mersal.

Autore	Post
Luglio 9, 2024 alle 10:18 am #15919708
gerbenv-8	Background of the issue: I am trying to add pay as you go, but an error occurred when confirming the subscription: Your account has debt. I want to add this again and pay the invoice that is open, but I can't find the place to pay this or what is open. Link to a page where the issue can be seen: link nascosto Symptoms: An error occurred when confirming the subscription: Your account has debt. I can't see or pay the debt. Questions: Where can I find the place to pay the open invoice? What is the debt that is preventing me from adding pay as you go?

Autore

Post

Luglio 9, 2024 alle 10:18 am #15919708

gerbenv-8

Background of the issue:
I am trying to add pay as you go, but an error occurred when confirming the subscription: Your account has debt. I want to add this again and pay the invoice that is open, but I can't find the place to pay this or what is open. Link to a page where the issue can be seen: link nascosto

Symptoms:
An error occurred when confirming the subscription: Your account has debt. I can't see or pay the debt.

Questions:
Where can I find the place to pay the open invoice?
What is the debt that is preventing me from adding pay as you go?