I keep loosing already translated content

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	7:00 – 12:00	7:00 – 12:00	7:00 – 12:00	7:00 – 12:00	7:00 – 12:00	-
-	13:00 – 15:00	13:00 – 15:00	13:00 – 15:00	13:00 – 15:00	13:00 – 15:00	-

Fuso orario del supporto: Europe/Madrid (GMT+02:00)

Etichettato: Exception, WCML

Questo ticket contiene 0 risposta, ha 1 voce.

Ultimo aggiornamento da tecnoservice-d.-wegleiter-h.-c 10 mese, 4 settimana fa.

Assistito da: Carlos Rojas.

Autore	Post
Luglio 31, 2024 alle 12:37 pm #16025102
tecnoservice-d.-wegleiter-h.-c	Background of the issue: When I translate the products on my site everything seems to work as intended at first, but after a while (unclear what causes it and how long it takes) parts of the translations just disappear. What's strange is that it only "forgets" pieces of a translated product page. There might be a pattern of it being text with line breaks or specifc symbols like colons. But there's no way for me to test this as I don't know what causes it to happen again. I tried to resolve this issue before and the support suggested to increase the storage limit for the extension, which I did. It seemed to have fixed it for a while, but the problem reappeared. On the support page of the plugin it says I'm using 24.39mb with a max limit of 500mb. So I assume storage is not the issue. This really is a big problem as adding back hundreds of translations is a very time extensive task and really frustrating. I hope you can help me solve this problem once and for all. Symptoms: Pieces of product translations get lost after some time. Questions:

Autore

Post

Luglio 31, 2024 alle 12:37 pm #16025102

tecnoservice-d.-wegleiter-h.-c

Background of the issue:
When I translate the products on my site everything seems to work as intended at first, but after a while (unclear what causes it and how long it takes) parts of the translations just disappear. What's strange is that it only "forgets" pieces of a translated product page. There might be a pattern of it being text with line breaks or specifc symbols like colons. But there's no way for me to test this as I don't know what causes it to happen again.

I tried to resolve this issue before and the support suggested to increase the storage limit for the extension, which I did. It seemed to have fixed it for a while, but the problem reappeared. On the support page of the plugin it says I'm using 24.39mb with a max limit of 500mb. So I assume storage is not the issue.

This really is a big problem as adding back hundreds of translations is a very time extensive task and really frustrating.

I hope you can help me solve this problem once and for all.

Symptoms:
Pieces of product translations get lost after some time.

Questions:

L'argomento “[Chiuso] I keep loosing already translated content” è chiuso ai nuovi commenti.