Need to move site to new WPML account

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Fuso orario del supporto: America/New_York (GMT-05:00)

Etichettato: Account Issues

Questo ticket contiene 0 risposta, ha 1 voce.

Ultimo aggiornamento da nicoleR-14 1 anno, 2 mese fa.

Assistito da: Lauren.

Autore	Post
Gennaio 23, 2025 alle 17:42 #16629312
nicoleR-14	Background of the issue: I need to move my site to a new WPML account. My site was registered to my web designer's WPML account, which has expired. I have purchased my own subscription and want to change the account to my new subscription without losing my translations. Symptoms: There is only the option to extend the existing subscription, which I do not want to do. Questions: How do I connect my new license to my existing account?

Autore

Post

Gennaio 23, 2025 alle 17:42 #16629312

nicoleR-14

Background of the issue:
I need to move my site to a new WPML account. My site was registered to my web designer's WPML account, which has expired. I have purchased my own subscription and want to change the account to my new subscription without losing my translations.

Symptoms:
There is only the option to extend the existing subscription, which I do not want to do.

Questions:
How do I connect my new license to my existing account?

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