[Chiuso] ACF UI Options Page missing language switcher despite correct WPML configuration

Hi,

Thank you for contacting WPML Support. Could you please try to follow the below steps and see if this resolves the issue:

1. Take a backup of your site first for safety reasons.
2. Go to the ACF >> Options pages.
3. Switch to a secondary language using the admin language switcher.
4. Delete the options page, also remove it from trash.
5. Set the “Options Pages (acf-ui-options-page)” to Not Translatable from WPML >> Settings > Post Types Translation as you can see in the attached screenshot.
6. Press the Save button.
7. Now, please open the ACF options page, save it in the default language, then switch to the secondary language and update the fields there as well. Let me know if this fixes the issue.

Here is a doc for more details: https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/translating-the-acf-options-page-custom-fields-with-wpml/

Kindly let me know the results,
Thank you

Thanks for the update. I tried to replicate the issue at my test site and it works correctly with the ACF Options page as you can see in the attached screenshots.

Could you please try to follow the below steps and see if this resolves the issue:

1. Take a backup of your site first for safety reasons.

2. Update all outdated plugins to the latest version including WPML and its add-ons.

3. Clear all sorts of site/server/CDN cache and see if this resolves the issue.

Kindly let me know the results,
Thank you

Thanks for trying the above steps and sharing the screenshots. I’ve created a fresh WP site with WPML and ACF plugins installed/configured. Could you please try to replicate the issue by following these steps:

1. Login to the fresh WP site by clicking on the auto login URL:
link nascosto

2. Create the ACF options page as you did on your site.

3. Try to translate the ACF options page fields.

Please note that you don't need to set up an entire website or clone your existing site.

Please share the step-by-instructions which you will follow to reproduce it so that we let our 2nd tier know about it, if needed.

Thank you for your cooperation

Thanks for checking it on a fresh site. To investigate this further, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private, meaning only you and I can access it.

=== Please backup your database and website ===

✙ I would need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.

Thank you