Problem: The client was experiencing issues with Advanced Custom Fields (ACF) data not displaying correctly when previewing a page. The site was already running on PHP 8.3, which is not fully compatible with WordPress and WPML.
Solution: 1. We recommended downgrading PHP to version 8.1 to check if the issue persists, as PHP 8.3 might cause compatibility issues. 2. We requested a copy of the client's website to escalate the issue to our second-tier support team. 3. We provided a workaround code to adjust the ACF data display and confirmed that the issue is a known bug and will be addressed in a future update of WPML.
Please note that the solution provided might be irrelevant due to it being outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket with us.
