Problem: The client has a Swedish site (kattly.se) and a Norwegian site (kattly.no) set up as a WP multisite and wants to add translated English pages to kattly.se. The client is concerned about the connection between the pages on kattly.se and kattly.no for hreflang tags, as WPML is installed separately on each domain. Solution: We advised the client that if kattly.no was not created from a translation made by WPML, they could simply add a new language to kattly.se from WPML > Languages > Add language, and include English. This action will create the new link kattly.se/en, allowing the client to start translations for the English pages. Additionally, if both sites have similar content, we recommended linking them together to share translation credits and translation memory. This can be done by visiting https://wpml.org/documentation/automatic-translation/automatic-translation-subscription-for-multiple-sites/. Using WPML’s translation memory can save money by reusing existing translations for repeated sentences.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues with translating your HOME page and viewing translated posts, where 80% of the texts on the HOME page are not available for translation, the problem might be related to custom WP Bakery modules that need registration. Solution: We recommend registering the custom WP Bakery modules to make them translatable with WPML. This is likely due to the custom theme you are using. You can follow the procedure for registering these modules here.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through our support forum.
Problem: The client wants to set the English version of their homepage as the default when visiting their website, without changing the default language of the site from German to English. They also inquired about configuring the browser language redirect to display the German version only when the browser language is German, and English for all other languages. Solution: 1. To set the English version of the homepage as the default without changing the site's default language, it is necessary to change the WPML default language to English. Unfortunately, there is no alternative method to achieve this without changing the default language. 2. Configuring the browser language redirect to show German only for German browsers and English for all other languages is not possible directly through WPML settings. It might be achievable with custom coding, but by default, it will revert to the default language, which is German in this case. 3. We recommend exploring the option of redirecting based on IP for more tailored solutions. You can find more information on this at WPML Geotargeting.
Please note that using browser redirects can impact your site's Google indexing. If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
