Problem: The client was experiencing issues with menu item links and labels not updating correctly in the Spanish version of their site. Specifically, the link for 'Recetas' was incorrect, and the footer label 'Guarniciones' was not updating to 'Extras' despite being translated. Solution: The client resolved the issue by editing the menu items to different values, then translating them, and finally restoring the original English values and retranslating. This process seemed to trigger a cache refresh which resolved the issue. Additionally, the WPML support team had suggested verifying and updating translations via WPML → String Translation, synchronizing menus through WPML → WP Menus Sync, clearing site and browser cache, and checking server requirements including increasing the WP_MEMORY_LIMIT.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
Problem: The client is experiencing a fatal error when activating the Turkish translation on their website using WPML String Translation. The error indicates missing interface bindings in the WPML core, specifically when the WP-Parsidate plugin is active. This issue causes the website to crash only when switching to the Turkish language. Solution: We investigated the issue by creating a copy of the client's website. We identified that the conflict was with the WP-Parsidate plugin. Deactivating the WP-Parsidate plugin resolved the fatal error, and the Turkish language started to function correctly on the site. For more details, you can watch this video: https://kommodo.ai/recordings/NuCO9LutwYYa95HrJ28o
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: Sie verwenden WPML zusammen mit dem Yoast SEO Plugin zur Erstellung einer mehrsprachigen Website. Trotz korrekter Pfade in Ihrer Sitemap sind die alternativen Pfade falsch. Dieses Problem tritt auf, wenn Sie die Beitragsseite unter 'Einstellungen -> Lesen' ändern. Solution: Das Problem ist ein bekanntes Kompatibilitätsproblem zwischen WPML und SEO-Plugins. Wir empfehlen Ihnen, die Übergangslösung auf unserer Errata-Seite zu überprüfen: https://wpml.org/errata/wpml-seo-incorrect-urls-in-sitemap-alternate-links/
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Überprüfen Sie auch die bekannten Probleme unter https://wpml.org/known-issues/, bestätigen Sie die Version der dauerhaften Lösung und stellen Sie sicher, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
Problem: You are trying to translate a page, but the translated page does not maintain the original page template. Instead, it resets to the default template, and you see the index page instead of the expected translated page. Solution: First, ensure that the issue is not related to the Front Page settings, as confirmed in your case. Next, you should manually set the
_wp_page_template
custom field to the desired template file name for the translated page. This approach helps in overriding the default template that appears due to a possible glitch or misconfiguration.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. It's also advisable to check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
