Problem: The client was unable to edit the footer template in a secondary language using Elementor, encountering a safe mode notification and issues with the layout not being editable beyond text translation. Solution: We recommended that if the client prefers not to use the Translation Editor, they should duplicate the footer to the secondary language and enable the WordPress Editor. This can be done by editing the footer in the original language using the WordPress Editor, navigating to the right column, clicking on the Language block, and selecting the WordPress Editor in the popup window, ensuring the changes only affect that specific footer. Additionally, the client was using a beta version of WPML, which is not recommended for live sites. We advised installing the latest stable version of WPML (v4.6.15) to potentially resolve the issue. Furthermore, the issue of not being able to edit the footer in English was due to the English language being hidden in the user profile settings. We resolved this by activating the option to see hidden languages using the credentials provided by the client.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket at WPML support forum for further assistance.
