Problem: The client's English media library was causing the MySQL server to crash.
Solution: We recommend disabling Redis or clearing its cache, as it appears to be the source of the issue. This was confirmed when the client reported that stopping Redis resolved the problem. If Redis is necessary for your site, ensure that the
WP_REDIS_CONFIG
constant is properly defined in your
wp-config.php
file. It may help to move the definition closer to the beginning of the file. For more detailed information on configuring Redis, please refer to the following documentation:
If this solution does not seem relevant to your situation, please do not hesitate to open a new support ticket with us for further assistance. You can do so by visiting the WPML support forum.
