Problem: The client is experiencing an issue where the translation progress bar stops at 0% and no English pages are displayed in the page overview, despite having content in the translation manager. Solution: We recommend performing the following steps on your live site: 1) Navigate to WPML → Support → Troubleshooting (Direct Link) 2) Execute these actions: - Clear cache in WPML - Remove ghost entries from translation tables - Correct element_type sorting - Fix WPML tables collation - Synchronize local job ID with ATE jobs - Set language information - Cancel pending automatic jobs
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
