Problem: The client was unable to translate specific headings in the footers section, copyrights section, and a CTA button in the headings from English to Arabic without affecting both language versions. The issue persisted even after translations were applied, affecting both language versions simultaneously.
Solution: We recommended two methods to resolve the translation issues: 1. Enable the 'Look for strings while pages are rendered' option in WPML > String Translation. After enabling, visit the front end where the string appears, then return to WPML > String Translation to search for the string. 2. If the string is not found in WPML > String Translation, it might be added as an admin text string. For translating widgets, different methods such as using different widgets for different languages were suggested. Detailed steps can be found in our documentation:
If these solutions do not resolve the issue or seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client needs to retrieve a value from the converted price of WCML to use it with another plugin, specifically for setting up product feeds in USD for Google Merchant and Snapchat catalogs. Additionally, the client is unable to locate the 'wcml_load_multi_currency' function. Solution: We recommended using the wcml_product_price_by_currency hook to fetch product prices in a specific currency. Here is an example on how to use this hook:
// Get the EUR price of the product ID = 80
$product_id = 80;
$currency = 'EUR';
echo apply_filters('wcml_product_price_by_currency', $product_id, $currency);
This code allows selecting a product and specifying the desired currency to get its price. The client should integrate this hook within the Product Feed PRO Plugin to achieve the desired functionality. Additionally, we suggested that the client check if the Elite version of the Product Feed PRO plugin, which supports WPML, also supports the WCML Currency Switcher or if there are plans for its integration.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
