Problem: The client is experiencing an issue where their Elementor page keeps switching from French to English. The symptoms include the French homepage reverting to English or becoming half English. Additionally, when a section is deleted on the English page, it also gets deleted on the French page, despite them being supposed to be separate. The page version reverts automatically after some time, and the French version updates automatically when it should not. Solution: We recommend checking the existing support ticket where a similar issue has been discussed for potential workarounds: https://wpml.org/forums/topic/language-keeps-changing-even-when-it-shouldnt/.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.
Problem: You are experiencing an issue where the French version of your home page automatically reverts to English, and after attempting a fix, the English page changes to French. The WPML plugin is not respecting the 'DO NOT TRANSLATE' option. Solution: We recommend ensuring you are using the WPML Advanced Translation Editor to avoid content being unintentionally overwritten when the original content is updated. As a workaround, add the following constant to your wp-config.php file:
Please back up your database before making any changes. For more details, visit WPML Errata.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML Support Forum.
