Problem: The client requested to update the company name and tax identification number (NIF) on an existing invoice. Solution: We have informed the client that we are checking the details with our financial team and will get back to them with an update as soon as possible.
If you're experiencing a similar issue and need to update your invoice details, we recommend contacting us directly. Please note that the solution provided here might be outdated or not applicable to your case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.
Problem: The client was experiencing an issue with double titles appearing in the translations of their website.
Solution: We noticed that the double title issue was not present in the site's default language due to a CSS attribute that was hiding it. We recommended the client to apply the same CSS attribute to hide the double title in the translated versions of the site. We also provided a guide on how to use language selectors in CSS for further assistance. Here is the guide on language selectors: https://www.w3schools.com/cssref/sel_lang.php.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please don't hesitate to open a new support ticket with us.
Problema: Si estás experimentando errores 404 al cambiar entre el catalán y el español en diferentes páginas de tu sitio web, como las que se encuentran en el menú. Solución: Hemos descubierto que el problema podría deberse a que el archivo .htaccess se reescribe con la carpeta del idioma. Para solucionarlo, sigue los pasos descritos en el siguiente enlace de nuestra documentación:
Hemos aplicado esta solución en un entorno de pruebas y parece que todo funciona correctamente, ya no se presenta el error 404 al navegar en el idioma catalán. Te recomendamos que confirmes si la solución también funciona para ti.
Si esta solución no parece relevante, por favor abre un nuevo ticket de soporte en nuestro foro: foro de soporte de WPML.
The following error occurs, and it is impossible to complete a translation.
Call to undefined function wc_get_default_product_type_options() /public_html/wp-content/plugins/woocommerce/includes/tracks/events/class-wc-products-tracking.php:242
Solution:
I can see this error when I go to WPML -> Support -> Advanced Translation Editor Error Logs. Please see the screenshot at the following link.
