Problem: You are unable to access the German products from the dropdown menu on your website. Solution: First, we recommend re-saving the permalinks to potentially resolve the issue. You can do this by navigating to Settings → Permalinks in your WordPress dashboard and clicking 'Save Changes' without altering any settings.
Next, verify that the product-category slug has the correct translation in WPML → String Translation. Ensure that the slug field is not empty, especially if you choose not to translate it.
Additionally, we noticed that your PHP memory limit is quite low. To improve performance and stability, add the following line to your wp-config.php file just before the line that says /* That's all, stop editing! Happy publishing. */:
define( 'WP_MEMORY_LIMIT', '256M' );
If you are unsure how to modify this setting, please contact your hosting provider for assistance.
If these steps do not resolve the issue, we may need temporary access to your site to investigate further. Please provide this through the secure fields when you reply.
This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
