Problem: When selecting the Korean language, the entire site crashes due to a fatal error. This issue recurs despite previous attempts to resolve it by rolling back the Presto Player version. Additionally, the Korean .po file lacks translations for this plugin. Solution: We resolved the issue by taking the following steps: - Navigate to WPML → Themes and Plugin Localization and scan the Presto Player plugin to register all translatable strings. - Proceed to WPML → String Translations, search for the problematic strings 'Rewind %1ss' and 'Forward %1ss', and update their translations. We recommend you replicate these steps on your live site to resolve the issue.
If this solution does not apply because it might be outdated or not suitable for your specific case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us through the WPML support forum.
Problem: You are experiencing an issue where too many fields appear in the WPML Advanced Translator Editor after applying a solution from the forum. You want to manage which fields to translate and which to leave untranslated using a custom XML configuration. Solution: To address the issue of excessive fields in the WPML Advanced Translator Editor, follow these steps: 1. Navigate to Kadence -> Forms. 2. Create and translate a contact form. 3. Edit the Contact page in the default language. 4. Select the contact form and update the page. 5. Update the translation of the Contact page. 6. Check the changes on the front end.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
