Problem: The client inquired about whether they would receive fresh credits each year with the yearly renewal of WPML or if they need to purchase credits separately. Solution: We informed the client that they can find detailed information regarding WPML renewals and credits on our documentation page. We recommended visiting WPML Renewals and Credits for a comprehensive understanding of how renewals and credits work.
If this solution does not apply to your situation because it might be outdated or not relevant to your case, we suggest opening a new support ticket. We also highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
For further assistance, please visit our support forum.
