I need help, I purchased WPML plugin and still didn’t receive any email. I tried to reset password and it recognises my address, but I still don’t have mail with account details.
Hi there,
We are exploring localizing our content for the UK, as we are based in Canada/US. So looking to localize by adjusting to UK English spelling from American English spelling. Is this something WPML can do? Do you have different versions of English?
Yes, this is something that you can do manually with a human translator as it is possible to define custom languages and the language codes for UK are recognised by WordPress.
If you are looking for automatic translation support, however, it is not supported yet. Here is the list of currently supported languages by different engines: https://ate.wpml.org/mt_langs
I checked and it doesn’t seem that Deepl, Google, or Azure support this language pair either.
I hope I understood your question and that I was able to answer it.
As you are an active client, please contact the Support Forum for technical issues with your site (like accessing the Translation Management dashboard):
Log into your WPML account.
Go to the Support Forum (Main Navigation > Ask a Support Question).
Click Report a New Issue.
Select I need help using WPML.
Fill out the form
.
If a support agent is available for live chat when you submit your issue, you’ll be connected with a technical expert in real time. Otherwise, your request will be converted into a support ticket and handled promptly—usually within a few hours. You’ll receive an email notification once our support team responds.
If the issue you have is not technical but about billing or with your account status please send your issues here: https://wpml.org/home/contact-us/
In PreSales, we do not have access to tools and information that might be required to understand your issue.
Kind regards
Hi,
I need to buy it without automatic yearly renewal? I cannot see where to change the settings on that matter before the payment. Can you help me with that?
Thanks
Hi,
I would like to buy the licence and not let the system automatically charge the payment. Is it possible and if yes, how could I do the settings – I have tried – could not find out -. Please lead me through the steps how I can set the non-automatic payment – once one now and manually next year.
Thanks.
Today , I purchase by mistake new CMS licenses , and I forget I already purchased last month and I could use upto 3 sites.
I already sent email to billing and direct email to purchase. Can you please take quick action and refund. Thanks.
If I buy Multilingual CMS, I can used it on 3 different production web sites?
Hello
Yes. The Multilingual CMS subsciption allows for 3 production and 9 development site key registrations.
https://wpml.org/purchase/
Kind regards
Hello Team,
I need help, I purchased WPML plugin and still didn’t receive any email. I tried to reset password and it recognises my address, but I still don’t have mail with account details.
Please help and thank you.
Hello
First, please check your SPAM folder in case it arrived there.
Then, please use this form to contact our accounts team directly:
https://wpml.org/home/contact-us/contact-form/
Kind regards
But it’s not about cancelling a subscription. I want to delete my account. With regards, Ben
Hello Ben,
Can you please contact us via email direcetly on hello@wpml.org?
Thanks
Hi there,
We are exploring localizing our content for the UK, as we are based in Canada/US. So looking to localize by adjusting to UK English spelling from American English spelling. Is this something WPML can do? Do you have different versions of English?
Hello
Yes, this is something that you can do manually with a human translator as it is possible to define custom languages and the language codes for UK are recognised by WordPress.
If you are looking for automatic translation support, however, it is not supported yet. Here is the list of currently supported languages by different engines:
https://ate.wpml.org/mt_langs
I checked and it doesn’t seem that Deepl, Google, or Azure support this language pair either.
I hope I understood your question and that I was able to answer it.
Is there anyone urgently, can I talk you guys, I need urgent decision.
rajib.a@digitalagencynordic.com
Hello
I’m sorry but we don’t have email contact. If your concern is about an account or billing issue, please send your inquiry to this form:
https://wpml.org/home/contact-us/contact-form/
They have the means to contact you directly.
I want to buy more license , but after buying one i am not able to see Translation management page , kindly contact me as soon as possible
Hello
As you are an active client, please contact the Support Forum for technical issues with your site (like accessing the Translation Management dashboard):
Log into your WPML account.
Go to the Support Forum (Main Navigation > Ask a Support Question).
Click Report a New Issue.
Select I need help using WPML.
Fill out the form
.
If a support agent is available for live chat when you submit your issue, you’ll be connected with a technical expert in real time. Otherwise, your request will be converted into a support ticket and handled promptly—usually within a few hours. You’ll receive an email notification once our support team responds.
If the issue you have is not technical but about billing or with your account status please send your issues here:
https://wpml.org/home/contact-us/
In PreSales, we do not have access to tools and information that might be required to understand your issue.
Kind regards
Hi,
I need to buy it without automatic yearly renewal? I cannot see where to change the settings on that matter before the payment. Can you help me with that?
Thanks
Hello
Here are the steps to follow to switch to manual renewals:
https://wpml.org/purchase/wpml-renewal/#switch-to-manual
Kind regards
Hi,
I would like to buy the licence and not let the system automatically charge the payment. Is it possible and if yes, how could I do the settings – I have tried – could not find out -. Please lead me through the steps how I can set the non-automatic payment – once one now and manually next year.
Thanks.
Hello
Here are the steps to follow to switch to manual renewals:
https://wpml.org/purchase/wpml-renewal/#switch-to-manual
Kind regards
How do I renew my subscription before it renews itself?
Hello
You can switch to manual renewals, and then decide when to renew it if at all:
https://wpml.org/purchase/wpml-renewal/#switch-to-manual
I hope this answers your question.
Today , I purchase by mistake new CMS licenses , and I forget I already purchased last month and I could use upto 3 sites.
I already sent email to billing and direct email to purchase. Can you please take quick action and refund. Thanks.
Hello
From Pre-Sales I cannot help you. You should send your request here:
https://wpml.org/purchase/refunds/
Kind regards