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Refunds

If you are not satisfied with WPML, let us know and we will refund your order.
You can receive a full refund up to 30 days from the day you purchased WPML.

We refund orders in EUR currency. If your payment method uses another currency, the refund amount might not match exactly. This is caused by fluctuations in exchange rates and the rate enforced by your card provider.
We process refunds immediately. You will see the refund within a few business days, depending on your bank.
No. All automatic translation credits are non-refundable. This includes both prepaid credit packages and pay-as-you-go credits.

How to Get a Refund

1

Log in to your WPML account.

2

Return here and submit a refund request.

3

We'll process your request within one working day and you'll receive your full payment back.