WCML

Problem:
The client is experiencing issues with syncing product gallery images across different languages on their WooCommerce site. The main language displays all images, but the translated languages do not. Additionally, categories and filters are missing on the shop page in English and Spanish.

Solution:
First, ensure that the correct options are selected in the WooCommerce product settings before translating the product. If the gallery images still do not appear in translations, follow these steps:
1. Navigate to "WPML > Settings" and scroll down to the "Media Translation" section.
2. Click the 'Start' button, ensuring the options shown in the provided screenshot are selected.
If the issue persists, check if the translation preference for the field storing the Gallery images is set to "Don't Translate". Change this setting to "Copy" and save the product without making any changes. This should resolve the issue.
For any products where the gallery still isn't visible, open the default product and save it without making any changes. Alternatively, use the "Quick Edit" option under the product name where the gallery is not showing, and save without modifying anything.

If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

Problem:
The client is experiencing issues where sale prices set for product variations in English are not being copied to the Bulgarian version of the product. Additionally, some product variations disappear in the Bulgarian version after the sale price is changed in English.
Solution:
We recommend the following steps to address the issue:
1. Navigate to WPML >> Support >> Troubleshooting page and click the following buttons:
- Clear the cache in WPML
- [Products] Synchronize posts taxonomies
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE
- Assign translation status to duplicated content
- Set language information
2. Then, go to Woocommerce >> Woocommerce Multilingual >> Settings tab >> Troubleshooting link (bottom right) and select the following options:
- Sync products variations
- Fix translated variations relationships
Click the 'Start' button.
If these steps do not resolve the issue, we may need temporary access (wp-admin and FTP) to your site to further investigate. Please ensure you have taken a full backup of your database and website before providing access. You can use the Duplicator plugin for this purpose.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

Problem:
You are trying to cache translated posts but are unable to do so because of the _lsvary cookie, which affects caching behavior on your site.
Solution:
Currently, there is no update from the plugin authors regarding a solution to avoid the _lsvary cookie when caching translated posts. We previously reached out to the authors, and they are aware of the issue but have not provided a definitive solution yet.

We recommend contacting the plugin authors directly for the most recent updates on this issue.

The code below, provided by the client, eliminates the need to vary the cache based on currency. However, this approach is only suitable when a single currency is used per (sub)domain or URL. Please note that this code is untested and provided as-is, as it was not created by our team. We strongly recommend testing it thoroughly in a staging environment before implementation.

add_filter('litespeed_vary', 'unset_litespeed_wcml_vary_cookie', 99);
function unset_litespeed_wcml_vary_cookie($vary_list){
if (isset($vary_list['wcml_currency'])){
unset($vary_list['wcml_currency']);
}

return $vary_list;
}

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at our support forum.

Problem:
You want to translate bank account details in WooCommerce to Croatian using WPML, but you only have one bank account and need to disable the second one.
Solution:
Since WooCommerce Multilingual translates content on a 1:1 basis, here are a few approaches you can consider:
1) Implement custom code to handle different bank accounts based on the language.
2) Translate all content, using placeholders (e.g., empty spaces) for fields that should remain empty.
3) Use CSS to hide specific sections for a particular language. Note that WooCommerce might use the same class names for both sets of bank details, which may require additional customization to target them properly.
Alternatively, you can use a regular space or an ASCII whitespace character to make the second bank account details "invisible". You can find various ASCII whitespace symbols here.

If these solutions do not apply to your case, or if they seem outdated, we recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.