Problem: Клиент столкнулся с проблемой, когда фильтрация по бренду "Centellian24" в многоязычном магазине WooCommerce с использованием WPML не отображает продукты, хотя они существуют и имеют установленный атрибут "brend". Solution: 1. Перейдите в WooCommerce → Status → Tools и запустите: • Regenerate product lookup tables • Regenerate the product attributes lookup table 2. Затем перейдите в WooCommerce → WCML → Status и внизу страницы нажмите Troubleshooting, после чего запустите доступные инструменты для устранения возможных проблем с синхронизацией. 3. Если проблема сохраняется, попробуйте: • Отредактировать товар на языке оригинала • Удалить у него данный бренд и обновить товар • Затем снова добавить этот бренд • Внесите небольшое изменение в описание товара • Обновите товар • Завершите перевод 4. Обновите плагин WPML до последней версии (4.9.2) и все его дополнения. Инструкции по обновлению: https://wpml.org/ru/faq/как-установить-wpml/
Если решение не помогло или кажется неактуальным, рекомендуем проверить известные проблемы, подтвердить версию исправления и убедиться, что у вас установлены последние версии тем и плагинов. В случае дальнейших вопросов, пожалуйста, откройте новый тикет поддержки.
Problem: If you're experiencing issues where the 'Order Cancelled' email from WooCommerce is sent in English instead of the customer's preferred language, while other email templates like 'Order Completed' and 'Order on-hold' work correctly, the issue might be related to where the email is generated from. Solution: The language of the email depends on whether it is generated from the front end of the website or the WordPress Dashboard. If the email is generated from the front end, it will be in the language that the front end was set to at the point of generation. However, if the email is generated from the WordPress Dashboard, it will be in the language of the user profile from which the email is generated. To ensure the 'Order Cancelled' email is in the correct language, follow these steps: 1. Go to the WordPress Dashboard. 2. Navigate to WooCommerce > Orders. 3. Select the order and change its status to 'Cancelled'. 4. Ensure you are logged in with a user whose Dashboard language is set to the desired language. You can change the language of the dashboard for a user from WordPress Dashboard > Users > Profile.
For further assistance, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: Sie möchten, dass Woocommerce-Rechnungen immer nur in der Ausgangssprache erstellt werden, insbesondere dass die Produktnamen auf den Rechnungen immer auf Deutsch bleiben, unabhängig von der Sprache, die der Kunde beim Kauf gewählt hat. Solution: Dies ist leider nicht möglich, da übersetzte Produkte in der Datenbank als separate Einträge mit jeweils eigener ID gespeichert werden. WooCommerce Multilingual erstellt für jede Übersetzung eine 1:1-Kopie des Produkts, weshalb auf der Rechnung immer der Produktname der jeweiligen Sprache verwendet wird, in der die Bestellung aufgegeben wurde.
Falls diese Lösung für Sie irrelevant sein sollte, weil sie veraltet ist oder nicht auf Ihren Fall zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen Ihnen auch, die Seite mit den bekannten Problemen zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
Problème : Si vous rencontrez un problème où l'édition des variations de produit ne fonctionne plus lorsque l'extension WPML String Translation est activée, et que les variations réapparaissent lorsque l'extension est désactivée, cela pourrait être dû à une traduction incorrecte des chaînes. Solution : Nous avons identifié que le problème survenait lorsque la langue du profil était définie sur le français. Une chaîne liée à WooCommerce contenant un placeholder avait été traduite incorrectement. Par exemple, la chaîne originale « %s Items » était traduite en « % articles », sans inclure le placeholder %s nécessaire. Pour résoudre ce problème, assurez-vous que les placeholders restent intacts lors de la traduction. Nous avons corrigé la traduction pour inclure correctement le placeholder, et les variations de produit sont désormais visibles.
Si cette solution ne résout pas votre problème, ou si elle semble obsolète, nous vous recommandons de vérifier les problèmes connus, de vérifier la version du correctif permanent, et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.
Problem: The client was experiencing an issue where the 'détails' tab in French was not showing up in the English version of their products. Solution: We identified that the fields
_specifications
,
_specifications_attributes_title
, and
_specifications_display_attributes
were set to 'Don't Translate'. We changed these fields to the correct translation preferences. We recommend that the client edits any product in the default language and updates it. After updating, they should check the translated product on the front end.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: When using the WPML language switcher to switch to a secondary language, no shipping methods are displayed for that language. However, when selecting 'All languages', the shipping methods for the secondary language become visible. Solution: First, ensure you have a full backup of your site. Then, in your WPML dashboard under WPML → Support → Troubleshooting, run the following steps: 1. Remove ghost entries from the translation tables 2. Fix element_type collation 3. Fix WPML tables collation 4. Set language information 5. Fix terms count 6. Fix post type assignment for translations If these steps do not resolve the issue, it may be necessary to reset the shipping methods. This involves exporting the shipping methods using the Advanced Shipping plugin's export function, deleting all existing shipping methods, and then re-importing them. This process was tested and resolved the issue on a staging site before applying it to the live site.
If this solution does not apply to your case, or if it seems outdated, we highly recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.