Problem: The client wanted to know if it's possible for the main language (Armenian) to show its language code 'hy' in the URL slug, similar to how the Russian version shows 'ru'.
Solution: We recommended adding PHP code to the client's theme to redirect the root domain to the directory of the default language. Here are the steps: 1. Create a PHP template file for the site's theme, preferably in a child theme. 2. Add the following PHP code to the new template file:
3. Edit the root page and select the newly created template from the Summary section in the right sidebar. 4. Update the page to ensure the root page now redirects to the default language directory.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us.
Problem: The client is trying to edit a text string from a widget area that was previously translated using WPML String Translation but cannot find the original text or its translation.
Solution: Step 1: To edit the original text in the widget area, navigate to the widgets area of your WordPress site. Step 2: To translate or change the translation of the widget text, go to WPML → String Translation. You can find more information on translating widgets here.
For translating pages: - You can translate directly from the page by clicking on the plus icon. - Alternatively, use WPML → Translation Management. Additional resources:
If the widget text is not available in WPML → String Translations, you can create multiple widgets with different texts for different languages. Learn more about using different widgets for different languages here.
If the provided solution does not apply to your case because it might be outdated or not relevant, we recommend opening a new support ticket. We also highly recommend checking related known issues here, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit the WPML support forum.
Problem: The client is trying to add a language switcher to the header area and is unable to see the dropdown for the Russian language. Solution: We recommend adding a language switcher to your WordPress site, which can be done in various ways such as a menu item, a widget, or in the footer. To learn how to add a language switcher, please follow this documentation.
If you encounter any issues after following the documentation, please provide a detailed description of the steps you took to add the language switcher. Screenshots can be very helpful in resolving any confusion or miscommunication. You can upload images using the "upload an image" feature below the comment section.
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If this solution doesn't seem relevant to your issue, please don't hesitate to open a new support ticket with us here.
