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Translate reviews

Bắt đầu bởi: harmd-2 tRONG: English Support
Giải pháp nhanh chóng có sẵn

Problem:
You want to translate reviews on your WooCommerce site but encounter issues where the translations do not display correctly.
Solution:
First, ensure that the option "By default, show reviews in all languages" is enabled in your WPML settings. You can find this setting on the WPML settings page under the WooCommerce Multilingual tab. If after enabling this setting, reviews still do not display correctly in different languages, it might be due to a plugin conflict. Specifically, the 'WooCommerce Product Reviews Pro' plugin might be interfering. Try deactivating this plugin to see if it resolves the issue. If the problem persists or if this solution does not apply to your case, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, please open a new support ticket at WPML support forum.

3 months trước

Marcel

“Domain not valid” while it is pointing to the current website

Bắt đầu bởi: harmd-2 tRONG: English Support
Giải pháp nhanh chóng có sẵn

Problem:
You are trying to access the German version of your site and encounter the error: net::ERR_CERT_COMMON_NAME_INVALID. This error typically indicates a mismatch between the domain name and the name listed on the SSL/TLS certificate.
Solution:
If you're running a multilingual website with WPML and using different domains for each language, you'll need to ensure that each domain has its own SSL certificate that correctly matches the domain name. This is essential to avoid common name mismatch errors.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

3 months, 1 weeks trước

harmd-2

I want to use different images per language (woocommerce)

Bắt đầu bởi: harmd-2 tRONG: English Support
Giải pháp nhanh chóng có sẵn

Problem:
The client wants to use different images per language on a WooCommerce product page and is looking for a way to bulk-uncheck checkboxes for all products to facilitate this process.
Solution:
We recommend using the WPML > Media Translation to manage different images per language effectively. Here's a step-by-step guide on how to do it:
1. Add the image to the original product and mark the duplication options for the featured image and other media attachments.
2. Duplicate the product with WPML, then set the translated product as "Translate independently".
3. Go to WPML > Media Translation and replace the images with alternative versions.
4. After uploading the alternative media file at WPML > Media Translation, run the dialog that appears to replace the media in existing posts.
For the issue with bulk unchecking checkboxes, currently, you need to set them individually on each existing content. However, you can globally disable those boxes for any newly created content at WPML > Settings > Media Translation. More details can be found here: WPML Media Translation FAQ

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

3 months, 3 weeks trước

Andreas W.

Media Library is not visible in 1 of 3 languages

Bắt đầu bởi: harmd-2 tRONG: English Support
Giải pháp nhanh chóng có sẵn

Problem:
The client reported that images available in the Dutch (NL) and English (EN) media libraries were not appearing in the French (FR) media library.
Solution:
We suggested checking if the French language was added later, which might have caused the synchronization issue. We recommended verifying specific WPML media settings. Specifically, we advised selecting the first three options under the media settings and clicking "Start" to synchronize existing media. For future uploads, we suggested enabling the option "When uploading media to the Media library, make it available in all languages" to ensure all media is automatically available in all languages.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please visit our known issues page and check for any related issues. Also, ensure you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket here.

9 months, 2 weeks trước

Bruno Kos

I can't translate FacetWP labels

Bắt đầu bởi: harmd-2 tRONG: English Support
Giải pháp nhanh chóng có sẵn

Problem:
The client wants to translate a FacetWP facet, specifically the "sort by" option, but it is not appearing in the translation view.

Solution:
We found a workaround that involves modifying the code. Here are the steps:
1. Replace the existing code:

1	`<?php` `echo` `facetwp_display(` `'facet',` `'resultaat'` `);?>`

with:

<?php echo facetwp_display( 'facet',  __( 'resultaat', 'harmless-child') );?>

2. This change allows us to scan the theme and register the shortcode call in the String Translation.
3. Change the language of the string to Dutch and create a new pager facet named: resultaat-en, or as the shortcode appears: resultaat_en.
4. Translate the registered string so the English version displays resultaat_en.
5. Apply the same method for other languages by creating a new facet and adding the shortcode of each language under String Translation to the string 'resultaat' of the domain 'harmless-child'.

We ask the client to test this solution and inform us of the results.

If this solution does not seem relevant, please open a new support ticket.

1 years, 4 months trước

harmd-2

WPML chat support ticket by harmd-2 – 1703853111

Bắt đầu bởi: harmd-2 tRONG: English Support

1 years, 4 months trước

Translate Woocoommerce "Shop"-page slug

Bắt đầu bởi: harmd-2 tRONG: English Support
Giải pháp nhanh chóng có sẵn

Problem:
The client has a multilingual WooCommerce shop and is facing an issue where the shop page slug is not correctly translated. The default language shop page slug is "/all-products/", but in English, it incorrectly shows as "/en/alle-producten/" instead of "/en/all-products/". The client has tried to translate the page and set a different slug, but the translated page remains empty, while the incorrect slug still works. The client also noticed that setting a different shop page per language is not possible.

Solution:
We recommend ensuring that the Shop page is translated and published in all languages. To handle the slug translations, the client should edit the pages directly. Additionally, there are options to translate slugs related to WooCommerce under the 'Store URLs' tab in WooCommerce -> WooCommerce Multilingual & Multicurrency. We also advise following the steps in our guide to install and set up the WooCommerce Multilingual & Multicurrency plugin: