Problem: The client is facing an issue where editing a link or text in the default language results in losing the translation in another language, requiring retranslation of the entire content. Solution: We recommend using the 'Don't update translation' button to prevent translations from being overwritten when making changes to the original language. Here are the steps to follow: 1. Make changes to your page in the original language. 2. Click the 'Don't update translation' button in the language sidebar. 3. Verify if the translations remain unchanged, as this behavior is expected.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket at WPML support forum for further assistance.
Problem: You are trying to translate a new post, but instead of displaying the English text from this post, the WPML translation interface is showing and translating content from a Category page. Solution: This behavior is expected if the category associated with the post hasn't been translated yet. In WPML's settings, there is an option "Only show taxonomy terms that haven't been translated yet" found under WPML → Settings → Translation Editor. This setting causes the category content to appear in the Translation Editor when translating a page linked to that category. If you prefer not to see this category content, you can uncheck this option in the WPML settings.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
