Problem: The client wants to create a custom language switcher using WPML and add two external links represented by flags at the end of the switcher. They are experiencing issues with creating a custom shortcode for Spanish and Swedish languages. Solution: We recommend using WPML hooks to achieve this customization. Here are two approaches: 1. Use the icl_ls_languages hook to customize the built-in language switcher. Here's an example code:
For more details, visit icl_ls_languages documentation. 2. Alternatively, build a custom language switcher using the wpml_active_languages hook. For more information, visit wpml_active_languages documentation. Please note, this involves custom coding and is outside the standard scope of our support. If this solution does not resolve your issue or if it becomes irrelevant due to updates or it not fitting your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client reported an issue where accessing a URL without a trailing slash redirects to the English version instead of the correct language version, potentially causing SEO problems, duplicate content issues, or confusing users. Solution: We have verified that the redirection to the correct language page with a trailing slash is functioning as expected. This behavior is typical of how WordPress and servers handle redirects and is not specifically related to WPML. If you're experiencing this issue, we recommend checking your server or WordPress settings for URL redirection behaviors. Additionally, ensure that all configurations are correctly set in WPML for handling different language URLs.
If this solution does not resolve your issue or seems outdated, please visit our known issues page at https://wpml.org/known-issues/ to check for any related updates. We also recommend confirming that you have installed the latest versions of themes and plugins. If the problem persists, do not hesitate to open a new support ticket for further assistance at our support forum.
Problem: You are experiencing issues with the Yoast plugin sitemap on your WordPress site, where translated categories and pages are not displayed correctly. Specifically, only the English category is visible on the categories index page, there is duplication of pages in the sitemap, and the Swedish 'terms of use' page is not being indexed despite being set to. Solution: We recommend installing the WPML SEO Glue plugin, which is necessary for Yoast SEO to function correctly with WPML. This should help resolve the issues with the sitemap not displaying translated categories and pages correctly. You can find the plugin and more details here: WPML SEO Glue plugin documentation.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please do not hesitate to open a new support ticket for further assistance.
Problem: The client is trying to add the Chinese language to a multilingual website created and needs to export all the pages in English to an Excel file for an external translator. After translating, the client is facing issues importing the Chinese version back into the website using WP All Import.
Solution: Firstly, you can only use the WPML All Import plugin to import translations if the original content was also imported using the plugin. Here is a guide for importing multiple languages with WP All Import and WPML:
If you choose to continue with WP All Import, you should export the original content from your site and import it again into the same site while overwriting the original content. Ensure that WPML All Import is active during this process. This will create a reference for WPML All Import when importing your translations. Alternatively, we suggest trying our new WPML Export and Import Plugin for exporting and importing content:
