Problem: You are using WPML to translate BuddyPress pages on your website. While the default language (English) works fine, switching to any secondary language (e.g., Portuguese) results in a 404 error on BuddyPress pages like /members/. Solution: First, ensure that you have installed the BuddyPress Multilingual glue plugin, which is necessary for compatibility between WPML and BuddyPress. You can download it with your existing license at no extra cost here: https://wpml.org/documentation/related-projects/buddypress-multilingual/ If you are using a version of BuddyPress higher than 12.0, you also need to install and activate the BP Classic Add-on to maintain compatibility and ensure that WPML features work correctly. Additionally, check the list of known issues between BuddyPress and WPML here: https://wpml.org/plugin/buddypress/#ki If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Also, ensure you have the latest versions of themes and plugins installed. For further assistance, please visit our support forum: https://wpml.org/forums/forum/english-support/
Problem: You are trying to update the WPML Multilingual CMS plugin from the WordPress dashboard, but the update fails with the error message: 'Update failed: undefined.' Despite the site being registered and the plugin active. Solution: If you're experiencing this issue, we recommend you follow these steps: 1. Ensure you take a backup of your site for safety reasons. 2. Navigate to Plugins >> Add New Plugin page, click the Commercial tab, and then click the 'Check for updates' button. If the update doesn’t appear or still fails, you might need to re-register WPML: a. Login to your WPML.org account and go to the Sites page. b. Delete the existing site key. c. Login to your site, go to the Dashboard >> Plugins >> Add new > Commercial tab and click the Unregister WPML from this site link if it exists, then click the Register WPML link. d. Click the Get a key for this site link, generate the key, copy it, and paste it back into the input box, then press the Register button. e. Try updating the plugins again. If these steps do not resolve the issue, our team may need to unblock your site. In this case, delete the existing site key and create a new one following the steps above.
Please note that this solution might be irrelevant if it’s outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problema: Estás intentando acceder al Translation Dashboard en tu sitio de WordPress y recibes un error 404. Solución: Si estás experimentando este problema, te recomendamos seguir estos pasos para resolverlo: 1. Edita el archivo
functions.php
de tu tema. 2. Añade el siguiente código:
function add_wpml_manage_translations_cap() {
$role = get_role('administrator');
if ($role) {
$role->add_cap('manage_translations');
}
}
add_action('init', 'add_wpml_manage_translations_cap');
3. Visita el frente de tu sitio para activar el código. 4. Después de eso, asegúrate de eliminar el código que agregaste. 5. Finalmente, verifica el Translation Dashboard.
Es posible que esta solución ya no sea relevante debido a actualizaciones o porque no se ajusta exactamente a tu caso. Si después de seguir estos pasos continúas teniendo problemas, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins.
