Passer la navigation

Il s'agit du forum d'assistance technique de WPML, le plug-in multilingue pour WordPress.

Il est accessible à tous, toutefois seuls les clients de WPML peuvent y publier leurs messages. L'équipe du WPML répond sur le forum 6 jours par semaine, 22 heures par jour.

Ce sujet contient 1 réponse, a 2 voix.

Dernière mise à jour par Prosenjit Barman Il y a 11 mois.

Auteur Messages
août 12, 2024 à 3:22 am #16060285

arnaudt-15

Contexte de la question:
My site is almost ready to be launched but I have several problems with the WPML translation. The default language is French, and I have set up a filter by 'Product Categories' in the store. I have translated all categories and sub-categories in WPML backoffice. I followed the basic WPML documentation to translate the site and contacted the support of my Elessi theme before for these problems who told me to contact your support.

Symptômes:
In the store, product categories don't appear in other languages (Spanish, English, Portuguese, and Japanese), only the category title appears. Clicking on a category shows a 'no category' message. The translation of the 'Product categories' filter in the backoffice doesn't seem to take place automatically. The title of theme badges 'out of stock' and 'featured' is incorrectly translated.

Questions:
Why don't the product categories appear in other languages in the store?

août 12, 2024 à 7:01 am #16060671

Prosenjit Barman
Partisan de WPML depuis 03/2023

Les langues: Anglais (English )

Fuseau horaire: Asia/Dhaka (GMT+06:00)

Hi There,
Thanks for contacting WPML Support.

Before this thread is assigned to my colleague, I'd like to offer some initial guidance and potential solutions.

I'm aware of a similar report with the 'Elessi' theme, where the category problem was resolved by adjusting the category order in the Shop Sidebar widget to "Name." You can find the detailed solution in the ticket below.

- https://wpml.org/forums/topic/category-translation-2/

Could you please try the solution in that ticket and check if that helps in solving the issue?

Let us know the update. We'll be happy to help if you need further assistance.

Best regards,
Prosenjit

août 12, 2024 à 7:40 am #16060851

arnaudt-15

This problem is solved. In fact, changing the "Category order: by name" brought up the menu containing the list of categories. Thanks for your help. I only have 2 more problems to solve 🙂 Thanks again